Accounts and profiles
How do I sign in?
Enter your email and tap "Email me a code"; type the six-digit code from the mail, or tap its button. It works once and lasts 15 minutes. If you have a password, tap "Use a password instead" and type it.
I played as a guest. Can I keep my rounds?
Yes: "Keep your results" from the sign-in page, or "Keep my results" from the awards. Sign in and every round this phone played moves onto your account; if the address already has an account, the rounds join it.
What is a crew?
Your regular group. A crew has its own page, with a chat where members post to each other, and keeps its rounds, a "Same as last time" button, a season table and trophies. Members can share their stats and a crew handicap from the crew's rounds only.
What is the crew chat?
Your crew's own feed, on the crew's page.
- Members post, comment, run polls and share photos, and every finished crew round posts its result there.
- Only the crew's members see it.
- To report a post or a comment, or to mute or block someone, use the menu on that post or comment.
- You can remove your own posts, and the host can remove anyone's.
- Players under 18 post text only, and only an adult host can pin or remove others' posts.
Where are my leagues and clubs?
In Competitions, the second tab. The chips at the top show just one kind at a time, for the kinds you have: Rounds, Leagues, Rivalries, Trips and outings, or Clubs. Tap a name to open its page. Your crews are on Me, under "Crews".
How do I delete my account?
In the app, go to Me, tap Settings, then Privacy, then Delete my account. On the web, it's in Settings, under Privacy. The account is deleted after 14 days, and you can change your mind until then.
Which phones am I signed in on?
On Me, tap "Settings", then "Account": "Devices" lists every browser and phone signed in, and you can sign out any other one there. "Sign out everywhere" is on the same page.
I did not get my sign-in code, or I forgot my password.
You can sign in with a code sent to your email, with your password if you have set one, or with Apple or Google where offered.
- To set or reset a password, tap "Use a password instead" under "Email me a code", then "Forgot password?" and "Send the code": we email you a six-digit code, and you type it with your new password on "Set a new password".
- To create an account with a password, tap "Use a password instead", then "New here? Create an account". We email you a code first, and your password is set once the code is right.
- A code works once, within 15 minutes. If a code does not arrive, check your spam or promotions folder, then ask for a new one.
- To change your email, an Apple or Google account that shows Add email on the Account page can use it, with a code to each address.
For anything else, or if you have lost access to your email, write to support.
Can I change my name, photo or profile?
Yes. On Me: your name, your handle, your handicap and your home course. In "Settings" on Me, under "Privacy": whether you appear on recaps. There are no profile photos.
Anything else: write to support@goodspeed.app.